The Laws of Human Nature
Summary
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The Laws of Human Nature – Book
In group settings, people are naturally more emotional and susceptible to the moods of others. Use this to your advantage by instilling the desired emotions in the group.
Leaders’ moods and attitudes have a greater impact on others than anyone else’s. Productive emotions include calmness. Phil Jackson, the most successful basketball coach in history, observed that many other coaches tried to rev up their teams before a game, getting them excited and even angry.
Instead of trying to rev up his players, Jackson found it more productive to instill a sense of calmness in them. This helped them execute the game plan and avoid overreacting to the ups and downs of the game. As part of this strategy, he always kept the group focused on completing concrete tasks, which naturally grounded and calmed them.